This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Updated: 2/26/2015

Questions or Concerns

If you have any additional questions, please email us at:

littlesoapstore@yahoo.com or call us at (915) 204-6572

Shipping

Remember, these are handmade items and are often made in small batches or made-to-order to provide you with the freshest products.

Most items will ship in 3-7 business days. The only exceptions are custom orders, wholesale orders, party favors, and large gift basket orders. If you choose the flat-rate shipping option at check-out, expect your order to ship USPS Priority Mail. The only exception is gift baskets and large wholesale orders which are often shipped using USPS Parcel Select. This is an inexpensive way to ship large packages and can take 2-11 days to arrive depending on your location.

If you need an item rushed using USPS, please contact us so we can make accommodations for you. You may need to pay a little extra for this shipping service. Otherwise, we can ship your items using UPS. We have this option at check out.

Return Policy

Because of the nature of our products, we do not accept returns or exchanges. We understand that things do occur during transit so I may resend certain items based on a case-by-case basis.

If for some reason you are not happy with something, please contact us as soon as possible so I can try to remedy the situation.

Order Cancellations

All custom orders, wholesale orders, party favors, and gifts baskets are made-to-order so once your order is placed, I get to work on it. Because of this, order cancellations or returns will not be accepted on these types of orders. You may be able to cancel an order for other types of merchandize if it has not left our facility.

Wholesale Orders

We do take wholesale orders with a minimum of $100 total purchase. Wholesale starts at 50% off retail prices. These usually take 1-3 weeks to ship out and they are made-to-order. Full, up-front payment is required for all custom and wholesale orders.

All custom orders, wholesale orders, party favors, and gifts baskets are made-to-order so once your order is placed, I get to work on it. Because of this, order cancellations or returns will not be accepted on these types of orders.

Custom Orders

We also take custom orders. We require a 50% non-refundable deposit that is required to initiate your sale. The rest must be paid in full before we ship your order. We use this deposit to order supplies for your custom order. Since custom orders are made-to-order, we do not accept returns and cancellations on these types of orders.

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

We only collect data to fill any orders and contact buyers in the case which any additional information is needed. On occasion, we may contact buyers via email with special promotional offers.

Our Commitment To The Security of Your Data

We are committed to securing your data and will take any needed measures to protect it.