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Updated: 6/20/2018

Questions or Concerns

If you have any additional questions, please email us at:

littlesoapstore@yahoo.com

Shipping

Remember, these are handmade items and are often made in small batches or made-to-order to provide you with the freshest products.

Most items will ship in 3-7 business days. The only exceptions are custom orders, wholesale orders, party favors, and large gift basket orders. If you choose the flat-rate shipping option at check-out, expect your order to ship USPS Priority Mail. The only exception is gift baskets and large wholesale orders which are often shipped using USPS Parcel Select. This is an inexpensive way to ship large packages and can take 2-11 days to arrive depending on your location.

If you need an item rushed using USPS, please contact us so we can make accommodations for you. You may need to pay a little extra for this shipping service. Otherwise, we can ship your items using UPS. We have this option at check out.

Return Policy

Because of the nature of our products, we do not accept returns or exchanges. We understand that things do occur during transit so I may replace damaged items based on a case-by-case basis. Contact us within 7 days of receiving your order.

Order Cancellations

All custom orders, wholesale orders, party favors, and gifts baskets are made-to-order so once your order is placed, I get to work on it. Because of this, order cancellations or returns will not be accepted on these types of orders. You may be able to cancel an order for other types of merchandize if it has not left our facility.

Wholesale Orders

We do take wholesale orders with a minimum of $100 total purchase excluding shipping. The flat-rate shipping of $7.95 does NOT apply to wholesale orders. Wholesale starts at 50% off retail prices for soap and 40% for other products with a minimum quantity of 8 per item/scent. Wholesale orders are excluded from any sales. Party favors, gift sets, and baskets are not available for wholesale.

These orders usually take about 2-5 weeks to ship out and they are made-to-order. Full, up-front payment is required for all custom and wholesale orders.

Contact us for more info on wholesale at littlesoapstore@yahoo.com

All custom orders, wholesale orders, party favors, and gifts baskets are made-to-order so once your order is placed, I get to work on it. Because of this, order cancellations or returns will not be accepted on these types of orders.

Custom Orders Full, up-front payment is required for all custom and wholesale orders.

Local Pick

Local pick up is available for residents of El Paso, TX.

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

We only collect data to fill any orders and contact buyers in the case which any additional information is needed. On occasion, we may contact buyers via email with special promotional offers.

Our Commitment To The Security of Your Data

We are committed to securing your data and will take any needed measures to protect it.